When you’re out shopping for carpet, many retailers will either have their own professional installation services or will recommend an independent installer to help you install the carpet. In some cases, the retailer will handle all the installation details no matter which option you choose.
If you decide the “hands-off” approach to carpet installation, the retailer will first send a professional to your home to measure your floors and give you an estimate of how much carpet you will need to buy. They’ll also help you determine the carpet layout, where to place seams, what patterns to use, and the best approach that will minimize waste.
While carpet retailers have their own procedures for arranging and scheduling a professional carpet installer, you should still think about the following guidelines to avoid miscommunication and unnecessary fees:
Who moves the furniture?

Most installers will gladly move your furnishings out of the room, you definitely want to be involved when it comes transporting any breakable items (vases, lamps, collectibles, electronics, etc…) before the installer even rings the doorbell. As some professionals charge by the hour, you can save some time by disconnecting wires, clearing desktops, and moving the smaller items.

Does that mean they’ll also move my California King waterbed?

While some services offer complimentary furniture removal, it is often limited to those items two people can easily move. This means the installers may charge an additional fee for the larger items that include your piano, pool table, aquarium, and other oversized furniture. This is a great point to bring up when the installer is there doing the estimate.

Will doors affect the installation?

Unfortunately, doors weren’t built with renovations in mind. Doors that originally opened into hardwood rooms just can’t accommodate the thickness of new carpet. This means that you might have to remove doors before the installation and then cut and reattached after your new carpet is in place.

Will moldings affect the installation?

Moldings will most likely be removed. But be careful! Some types of moldings (like the Quarter Round molding) are fragile and can easily break. If that happens, it’s up to you to replace them. Scratches or nicks to the baseboards are also common and you’ll be responsible for the repairs as well. But don’t be turned off by these risks: there are special soft carpet backings that can minimize the damage to walls and baseboards.

Do I have to move my appliances?

Don’t expect your professional carpet installer to touch any electrical wiring, gas lines or piping. Carpet installers aren’t certified plumbers or electricians and shouldn’t be expected to work outside their field of expertise.

What about the bedrooms?

Clear what you can from your bedrooms, including the bed sheets, blankets, items from dressers and anything from the closet floors.

What if I discover that my subfloor has damage?

Just like everything else you walk on, you want to make sure the subfloor is structurally sound and able to support whatever is on top. A damaged subfloor will only get worse no matter how great the carpet on top of it will look. It’s usually against company policy for carpet installers to go ahead and install over damaged subfloor, so you’ll have to repair it before the installation.

Should I remove my old carpet?

It’s normally part of the installation package to have your carpet installer remove your existing carpet, but make it a point to ask as old carpet and padding removal might be an additional fee.

What do I need to provide?

The only things a professional carpet installer will need from you are working outlets to power their tools and equipment and a small area to put them.

Things you should do before the installation begins.

It’ll be a good idea for you to dust and vacuum before the installation begins. This will minimize the dust that will get kicked up during the removal of the existing floor.

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